Item Descriptions:
Total Delivery Time = Processing Time + Shipping Time
Processing Time
The processing time is 7-25 days for Prom, Evening, Homecoming & Special Occasion Dresses, and 8-28 days for Wedding Dresses.
If your order contains multiple items, they will be shipped together. Therefore, the total processing/tailoring time will depend on the product with the longest processing/tailoring time.
Shipping Time & Cost
It takes about 5-8 working days for the package travel from our factories to your destination, the exact shipping time is based on the shipping company (UPS, DHL, TNT, Fedex, etc) standard and the shipping method you have chosen.
We will send you an email once your order has been dispatched, containing details on how to track your order online.
We are not liable for any delays and/or failures in delivery if we cannot gain access to the delivery address or under any other circumstances beyond our reasonable control.
I ordered dress for my daughter with down syndrome for a special pageant because I could custom size her dress. They immediately emailed me and asked me to verify her height, yes she is short. I ordered the dress on December 7 and it came today, December 27.. perfect! Customer service is excellent, shipping is fast and the quality of this dress is amazing! Will definitely be ordering future pageant dresses from them as long as they allow custom sizing
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